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Take Control of Your Care With Patients Know Best

More than 250,000 patients across mid and south Essex are now using Patients Know Best (PKB) to view important health information online- securely and all in one place.

PKB brings together information from hospital and mental health services, helping you stay informed and actively involved in your care. By accessing PKB through the NHS app, you can now view more of your health record alongside services you may already be using, such as GP appointments and repeat prescriptions.

What you can do with PKB:

  • View upcoming outpatient and mental health appointments
  • Read appointment letters and details to help you prepare
  • Check radiology reports from hospital tests (like X-rays or MRI’s)
  • Review discharge summaries, so you’re clear on next steps after a stay or visit

How to access PKB

For further support, the PKB patient manual is available online here

Page published: 9 July 2025
Last updated: 11 July 2025