Information, guidance and services for social care.
If you are finding it difficult to look after yourself and manage everyday tasks, you can contact us to discuss your care and support needs. The discussion will identify:
- if you need care and support
- the level of care and support you need
- how these could be met
- your family and social support networks
Call adult social care
Phone
0345 603 7630
Textphone
0345 758 5592
Monday to Thursday, 8:45am to 5pm
Friday, 8:45am to 4:30pm
For out of hours queries contact the Emergency Duty Service by calling 0345 606 1212.
You can also email the adult social care team and someone will get back to you.
Email
socialcaredirect@essex.gov.uk
We might arrange for you to have a care needs assessment. This is when a social worker or occupational therapist from the Chelmsford City social care team will visit you to discuss your care and support needs and advise you on the next steps.
If you’re assessed as needing social care and support, we will agree a care and support plan with you. The plan includes:
- how your support will be provided
- how much it costs
- who will be paying for it
More information
For more information on adult social care, please visit the Essex County Council website.